Dedicated, personalized support for patients and caregivers with JazzCares® Nurse Navigators 

From the moment they’re prescribed EPIDIOLEX® (cannabidiol), JazzCares Nurse Navigators help motivate patients and caregivers to set personalized goals to stay on track with treatment. They then help them evaluate their progress toward reaching their goals. Now with the JazzCares Nurse Navigators, your patients have access to enhanced support throughout their treatment. 

Aaron, at age 30

EPIDIOLEX patient living with LGS

What JazzCares Nurse Navigators offer your patients

Tailored support

Provide tailored education and support to your patients and caregivers when initiating EPIDIOLEX and throughout their treatment experience.

Education

Educate on administration, dosing, and the titration process.

Set expectations

Provide patients and caregivers with what to expect when starting EPIDIOLEX.

Program onboarding

Detail the JazzCares services available and when they are most applicable in the course of the patient’s time on EPIDIOLEX.

Access support

Help patients and caregivers understand the process for obtaining coverage for EPIDIOLEX, how to work through annual re-enrollment and plan changes, and how certain circumstances can affect insurance coverage.

To stay up to date on your patients’ needs, you can opt-in to receive summaries of their engagement with the JazzCares Nurse Navigator program.

Get the enrollment process started for your patients

Help your patients enroll through JazzCares.

Visit JazzCares

Patients and caregivers are encouraged to communicate with you and their full healthcare team when topics arise that require clinical guidance.

Encourage your patients to speak with a Nurse Navigator about any questions they have at 1-833-426-4243 Monday-Friday 8:00 am-8:00 pm ET.